Get In Touch

Brand Audits

Get Your Market Evaluation

About

Use our agents and technology to gather data and insights directly from your customers and store staff.

Gain a clear, objective view of how your brand shows up in the real world. Our brand audits evaluate in-store presence, merchandising execution, promotional compliance, competitive positioning, and overall customer experience.

We deliver structured insights supported by photo documentation and detailed reporting, so you can quickly identify gaps, protect brand standards, and uncover opportunities for growth.

Turn visibility into action — and insight into measurable performance.

Get Your no commitment Market Evaluation

Brand Compliance & Execution Audits

Protect and strengthen your brand with Market Recon’s Brand Execution & Experience Audits. We ensure your brand standards are consistently delivered in-store, from customer interactions to visual presentation, helping you create a seamless and memorable customer experience.

Customer Facing Store Kiosks

We install interactive touchscreen kiosks in-store, allowing customers to share real-time feedback in a fun, intuitive, and engaging format. These kiosks capture insights on customer satisfaction, service quality, and overall experience at the point of visit, helping you identify trends and address issues immediately.

Customer Exit Interviews

Our team engages directly with customers as they leave your location to capture immediate, candid feedback about their visit. These face-to-face exit interviews provide valuable qualitative insights into service, store conditions, product availability, and overall customer experience while it is still fresh in the customer’s mind.

In-Store Pricing Audits

We verify pricing accuracy across your stores to ensure consistency and compliance. Audits include checking shelf prices, promotional pricing, and point-of-sale accuracy, as well as confirming prices remain consistent throughout the day to reduce customer friction and protect brand trust.

Tech-Powered
People-Fueled

Our customized program/rep tracking software manages retail execution at all levels

REPSLY

Repsly runs on every rep’s iPad, tracking all field metrics and streaming data directly to our servers for instant reporting.

The Downlow

The TCP app preloads all outlets and scheduled visits, guiding reps through required activities and data entry each cycle. All actions are time, date, and GPS stamped, with daily reports automatically generated and transmitted for real-time visibility and efficiency.

Brand
Centralized sales, activity, and in-store data come together in customizable reports that deliver powerful insights at a glance.
Territory
Get real-time field visibility, smarter team deployment, and instant performance insights.
Store
Access store-level sales data, optimize scheduling and routing, and streamline data collection and orders.

Hear What Our
Clients Are Saying

See how our insights and strategies are making a real impact for our clients across industries, helping them uncover opportunities, make smarter decisions, and drive measurable growth with confidence.

Market Recon is a trusted long term partner representing the Dr. Oetker brand at retail. As a dedicated field sales agency, their boutique model allows us to co-create the right execution approach rather than fit into a standard broker system.

This partnership gives us greater control, flexibility, and alignment with our commercial priorities. Market Recon’s team operates as an extension of our own, bringing consistency, accountability, and pride to every store visit. Their deep understanding of our brand and commitment to excellence have made them an integral part of how we deliver our strategies at retail.

- Dino Koundoutsikos, President, Dr Oetker

The Frontier Duty Free Association has the privilege of working with Market Recon for many years. Their partnership has been nothing short of exceptional. From the very beginning, they have been present at every step, responsive to our calls, proactive in their support, and always willing to listen and adapt to feedback.

Their team consistently goes above and beyond, providing valuable resources, thoughtful insights, and genuine collaboration that strengthens our shared goals. Market Recon stands out as one of our most stellar suppliers, not just for their professionalism, but for their commitment to our success and to the industry as a whole.

- Tania Lee, Duty Free Assoc President

Market Recon team delivered for us on both the BA program and on Duty free. They are easy to work with, proactive with clear performance updates, and they consistently tailored plans to market opportunities. In Duty Free, they brought true channel expertise and executed end to end. Can always trust they will deliver.

- Pedro Martin, Duty Free Manager BAT

I have had the pleasure of working alongside MarketRecon for over five years, and they have consistently proven to be true partners in execution. Their dedication to flawless program deployment, diligent performance monitoring, meaningful staff engagement, and seamless project completion is unmatched.

They approach every initiative with professionalism, creativity, and a genuine commitment to driving results — making them an invaluable extension of our team.

- Jennifer Sejean, Consumer Engagement BAT